Privacy policy

Privacy Policy / Privacy Policy
I. Name and address of the person responsible

The person responsible within the meaning of Article 4 (7) of EU Regulation 2016/679, the General Data Protection Regulation (GDPR), and other national data protection laws of the Member States as well as other data protection provisions is:

BHCG Business Health Consulting GmbH - Marommer Str. 2 - D-22850 Norderstedt - E-Mail: quellwasseroase (at) gmx.de
II. Name and address of the data protection officer

The data protection officer of the responsible person is:

Mr. Volker Gätz
BHCG Business Health Consulting GmbH - Marommerstr. 2 - D-22850 Norderstedt
E-Mail: info (at) quellwasseroase.de
III. General information about data processing

1. Scope of processing of personal data

Basically, you can visit us (ie Internet services in particular on the website of www.quellwasseroase.de) without telling us who you are. By visiting our website, your browser automatically transmits various data, see below "IV. Provision of the website and creation of logfiles. "This information is analyzed for purely statistical purposes and then deleted.Our services are reserved for adults.

Personal data is only collected on our website if you provide it to us (for example, when opening a user account or as part of the ordering process). We use this data exclusively for the purposes indicated, as listed below.

External service providers who process personal data for us, so-called contract processors, are contractually bound in accordance with Art. 28 GDPR. The processors have been carefully selected, specifically mandated and bound by our instructions. States outside the European Union / the European Economic Area designate the GDPR as third countries and regulate the transfer there separately in accordance with. Articles 44 to 49 DSGVO.

We maintain current technical measures to ensure the protection of personal data. These are adapted to the current state of the art.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 para. 1 lit. a GDPR as the legal basis for the processing of personal data.

In the processing of personal data necessary for the performance of a contract of which the data subject is a party, Art. 6 para. 1 lit. b DSGVO as legal basis. This also applies to processing operations required to carry out pre-contractual actions.

The processing of personal data is acc. Art. 6 para. 1 lit. (f) also lawful if it is necessary to protect the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject requiring the protection of personal data prevail, in particular if the data subject Person is a child.

3. Data deletion and storage duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is deleted. In addition, such storage may take place if provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.
IV. Provision of the website and creation of logfiles

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected here:

    Information about the browser type, language and version used
    The operating system of the user
    The Internet service provider of the user
    The IP address of the user
    Date and time / time zone of access
    Content of the requirement (concrete page)
    Access Status / HTTP status code
    Websites from which the system of the user reaches our website
    Web pages accessed by the user's system through our website
    Transferred amount of data

The data is also stored in the log files of our system. A storage of this data together with other personal data of the user does not take place. However, in the case of an error in an interface query, we additionally log the ID (pseudonymous identification), the IP address and the http request in question, if used by the email of the requesting user, for later error analysis and correction.

2. Legal basis for data processing

Insofar as our log files mean processing of personal data, the legal basis is Art. 6 para. 1 lit. b, lit. f DSGVO.

3. Purpose of the data processing

The temporary storage of the IP address by the system is i. P. D. Art. 6 para. 1 lit. b DSGVO necessary to enable delivery of the website to the user's computer. For this, the IP address of the user must be stored for the duration. The repeated automated readout of the web pages (so-called scraping) is also made more difficult by detecting the IP address. The storage of the data in case of an error is i. P. D. Art. 6 para. 1 lit. f DSGVO required to ensure the functionality of the website.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of the IP address, this will be shortened, ie anonymized when the respective session has ended. The data then no longer refer to persons. The entire log files are deleted after 90 days.

5. Opposition and removal possibility

The collection of data for the provision of the website and the storage of the data in log files is imperative for the operation of the website. There is consequently no contradiction on the part of the user.
V. Use of cookies

1. Description and scope of data processing

The websites use cookies in several places. They serve to make our offer more user-friendly and effective. Cookies are small text files that are stored on your computer and stored by your browser. Some of the cookies we use are so-called "session cookies", which are automatically deleted when you close the browser, and there are some long-lasting cookies that we use to recognize you as a visitor Cookies do not harm and contain your computer no viruses If you do not wish to install the cookies, you can deactivate the acceptance of cookies in your browser, but please note that if you disable cookies, you may not be able to use our website to the full.

The data of the users collected in this way are pseudonymized by technical precautions. Therefore, an assignment of the data to the calling user as a person is not possible. The data will not be stored together with other personal data of the users, unless otherwise described below.

The first time you visit our website, users are informed by info banner about the use of cookies and refer to this privacy policy. Consequently, there is also an indication as to how the storage of cookies in the browser settings can be prevented.

The following data is stored and transmitted in the technically necessary cookies:

    language settings
    Article in a shopping cart
    Log-in information: E-mail address, first and last name, gender, SessionID (no password)

In addition, we use cookies on our website which allow an analysis of the user behavior, the success of the advertisement (so-called conversion) and a re-approach of the users on the websites of third parties (so-called retargeting). Third parties can save cookies on the device of the user directly when visiting our websites or we transmit IDs without personal reference.

In this way, the following data can be transmitted:

    Entered search terms
    Frequency of page views
    Use of website functions
    Log-in (e-mail address)

We use the following third party for the analysis of the usage behavior:
 

If further cookies are processed, our legitimate interest lies in the processing of personal data pursuant to Art. 6 para. 1 lit. f DSGVO before:

The use of the analysis cookies is for the purpose of improving the quality of our website and its contents. Through the analysis cookies, we learn how the website is used and so we can constantly optimize our offer. We recognize which advertising measures led to the visit of our websites (so-called conversion tracking). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, making our website more interesting and easier to use, and achieving a fair calculation of advertising costs.

The reinterpretation (so-called retargeting) takes place in order to redirect previous users of our websites to websites of third parties and to motivate them to interact. Users receive third-party advertising content that is related to their interests rather than merely general.

4. Duration of storage

Cookies are stored on the computer of the user and transmitted by this on our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to fully use all functions of the website (see "technically necessary cookies" above).

The cookie storage duration is indicated above. Otherwise they are set indefinitely until you clear the memory in the browser.

5. Opposition and removal possibility

You can disable or restrict the processing of cookies by the service providers we use by means of the links above. In addition, you can use the preference management of the yourchoices commitment for interest-based advertising: http://www.youronlinechoices.com/preferentialmanagement/

The opposition is valid as long as the associated opt-out cookie is not deleted. This cookie is set for the domain, per browser and user of a computer. Therefore, if you access our website from multiple devices and browsers, you must separately and again opt out of any of these devices and browsers.
VI. Advertising e-mails (newsletter)

1. Description and scope of data processing

On our website it is possible to subscribe to a free newsletter. At the time of registration for the newsletter, this data will be sent to us:

    E-mail address as indicated
    Salutation, first and last name (optional)
    IP address of the calling computer
    Date and time of registration

For the processing of the data, your consent is obtained during the registration process and reference is made to this privacy policy. You will first receive an e-mail requesting confirmation of your registration (so-called double opt-in procedure). If you are a customer, we will create the newsletter for you as individually as possible taking into account your previous purchases and sales.
In connection with the processing of data for the sending of newsletters, there is no disclosure of the data to third parties for their own purposes.

2. Legal basis for data processing

The legal basis for the processing of the data after the user has registered for the newsletter is the consent of the user Art. 6 para. 1 lit. a GDPR.

The legal basis for sending the newsletter as a result of the sale of goods or services is § 7 Abs. 3 UWG.

Legal basis for remembering your shopping cart, the surveys and measurement of use is Art. 6 para. 1 lit. a, lit. f DSGVO.

3. Purpose of the data processing

The collection of the user's e-mail address serves to deliver the newsletter.

The collection of other personal data in the context of the registration process serves to prevent misuse of the services or the email address used.

The messages to customers in memory of shopping cart or to loyalty actions offer purposeful communication for users and us. Encouraging surveys and ratings are also in our legitimate interests because they improve our offerings.

The profiling based on the previous purchases and sales or use of the newsletter is in our legitimate interest to send messages relevant to the user.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The e-mail address of the user is therefore stored as long as the subscription to the newsletter is active.

The other personal data collected during the registration process will normally be deleted after a period of seven days.

After logging out, we store the data purely statistically and anonymously.

5. Opposition and removal possibility

Subscription to the newsletter may be terminated at any time by the user concerned. For this purpose, there is a corresponding link in each newsletter. Furthermore, you have the option of logging out of your newsletter in your customer account. For more information see below "Rights of the data subject".

You can also limit usage measurement by disabling the display of images by default in your e-mail program.
VII. E-mails about ratings

1. Description and scope of data processing

If you register on our website, sell or sell your goods and deposit your e-mail address or subscribe to the newsletter, we may ask you to rate our performance and / or product by e-mail. This is done by means of the services specified in the e-mail or on third platforms (such as shop information or trust pilot). Participation in the evaluation is always voluntary. The platforms do not receive personal data from us unless otherwise stated.
2. Legal basis for data processing

Legal basis for requests for assessments is Art. 6 para. 1 lit. f DSGVO.

3. Purpose of the data processing

The collection of the e-mail address and information on the use of our service serves to deliver the message with a request for evaluation. The processing of the data by us or our processors is in the legitimate interest to improve our services to users and to increase the reach by (positive) ratings.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection.

5. Opposition and removal possibility

By unsubscribing from the newsletter you will also receive no e-mails from us to solicitation of an evaluation.

6. We do not send any advertising mail
X. Registration

1. Description and scope of data processing

On our website, we offer users the opportunity to register by providing personal information. The data is entered into an input mask and transmitted to us and stored. A transfer of data to third parties does not take place. The following data is collected during the registration process:

    Salutation, first and last name
    E-mail address
    Password self-selected
    Address (street, house number, postal code, city)
    Optional consent in newsletters
     phone number
    Optional date of birth

At the time of registration, the following data is also stored:

    Date and time of registration
    Entry Source of Registration: Web, iOS App, Android App

As part of the registration process, the user's consent to the processing of this data is obtained by reference to our terms and conditions and this privacy policy.

2. Legal basis for data processing

The legal basis for processing the data is Art. 6 para. 1 lit. a and lit. b DSGVO.

3. Purpose of the data processing

The user gives his consent. A registration of the user is required to fulfill a contract with the user or to carry out pre-contractual measures. This concerns our purchase and sale of goods by or to the user.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. This is the case during the registration process for the performance of a contract or for the performance of pre-contractual measures if the data are no longer necessary for the performance of the contract. Even after the conclusion of the contract, there may be a need to store personal data of the contracting party in order to comply with contractual or legal obligations.

5. Opposition and removal possibility

As a user, you have the option at any time to dissolve the registration by e-mailing our support or our contact form. You can change the data stored about you at any time. For more information see below "Rights of the data subject".

If the data is required to fulfill a contract or to carry out pre-contractual measures, premature deletion of the data is only possible, unless contractual or legal obligations preclude deletion.
XI. Purchase of goods
1. Description and scope of data processing

On our website is a contact form available, which can be used for electronic contact. If a user realizes this option, the data entered in the input mask will be transmitted to us and saved. The message and an e-mail address of the user are required. Further data is optional:

    Salutation, first and last name
    Order number
    phone number

For the processing of the data in the context of the sending process your consent is obtained and referred to this privacy statement.

Alternatively, contact via the provided e-mail address is possible. In this case, the user's personal data transmitted by e-mail will be stored.

2. Legal basis for data processing

Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 lit. a GDPR.

If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

3. Purpose of the data processing

The user gives his consent. The processing of the personal data from the input mask serves us to process the contact.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation ends when it can be safely deduced from the circumstances that the relevant facts have been finally clarified.

5. Opposition and removal possibility

The user has the possibility at any time to revoke his consent to the processing of the personal data. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In such a case, the conversation can not continue. For more information see below "Rights of the data subject".
XIII. Rights of the person concerned

If personal data is processed by you, you are the person affected i. P. D. DSGVO and you have the following rights to the person responsible:

1. Right to information

You may ask the person in charge to confirm if personal data concerning you is processed by us.

If such processing is available, you can request information from the person responsible about the following information:

    the purposes for which the personal data are processed;
    the categories of personal data that are processed;
    the recipients or categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;
    the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
    the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
    the existence of a right of appeal to a supervisory authority;
    all available information on the source of the data if the personal data are not collected from the data subject;
    the existence of automated decision-making including profiling under Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject.
    You have the right to request information about whether your personal information relates to a third country or an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 GDPR in connection with the transfer.

2. Right to rectification

You have a right to rectification and / or completion to the controller, if the personal data you process is incorrect or incomplete. The responsible person must make the correction without delay.

3. Right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:

    if you contest the accuracy of your personal information for a period of time that enables the controller to verify the accuracy of your personal information;
    the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of the personal data;
    the controller no longer requires personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or
    if you objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the person responsible prevail over your reasons.

If the processing of personal data concerning you has been restricted, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest Union or a Member State.

If the limitation of the processing according to o. G. Conditions are restricted, you will be informed by the person responsible before the restriction is lifted.

4. Right to cancellation

a. deletion obligations

You may require the controller to delete your personal information without delay, and the controller is required to delete that information immediately if one of the following is true:

    Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
    You revoke your consent to the processing gem. Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. DSGVO and there is no other legal basis for processing.
    You gem gem. Art. 21 para. 1 DSGVO objection to the processing and there are no prior justifiable reasons for the processing, or you lay gem. Art. 21 para. 2 DSGVO Opposition to processing.
    Your personal data has been processed unlawfully.
    The deletion of personal data concerning you is required to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
    The personal data concerning you were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

b. Information to third parties

If the person in charge has made the personal data concerning you public and is acc. Article 17 (1) of the GDPR, it shall take appropriate measures, including technical means, to inform data controllers who process the personal data that you have been identified as being affected, taking into account available technology and implementation costs Persons requesting deletion of all links to such personal data or of copies or replications of such personal data.

c. exceptions

The right to erasure does not exist if the processing is necessary

    to exercise the right to freedom of expression and information;
    to fulfill a legal obligation required by the law of the Union or of the Member States to which the controller is subject, or to carry out a task which is in the public interest or in the exercise of public authority delegated to the controller (Dies are, for example, commercial and tax retention requirements.);
    for reasons of public interest in the field of public health pursuant to Art. 9 (2) lit. h and i and Art. 9 (3) GDPR;
    for archival purposes of public interest, scientific or historical research purposes or for statistical purposes acc. Article 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing,

5. Right to information

If you have the right of rectification, erasure or restriction of processing to the controller, he / she is obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless: this proves to be impossible or involves a disproportionate effort.

You have a right to the person responsible to be informed about these recipients.

6. Right to Data Portability

You have the right to receive personally identifiable information you provide to the controller in a structured, common and machine-readable format. You also have the right to transfer this information to another person without hindrance by the controller to whom the personal data has been provided, provided that

    the processing on a consent acc. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a DSGVO or on a contract acc. Art. 6 para. 1 lit. b DSGVO is based and
    the processing is done using automated procedures.

In exercising this right, you also have the right to obtain that your personal data relating to you are transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.

7. Right to object

You have the right at any time, for reasons that arise from your particular situation, against the processing of your personal data, which pursuant to Art. 6 para. 1 lit. e or f DSGVO takes an objection; this also applies to profiling based on these provisions.

The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, exercising or defending legal claims.

If the personal data relating to you is processed in order to operate direct mail, you have the right in accordance with Art. Art. 21 para. 2, 3 DSGVO, at any time object to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

Regardless of Directive 2002/58 / EC, you have the option, in the context of the use of information society services, of exercising your right to object through automated procedures that use technical specifications.

8. Right to revoke the data protection consent declaration

You have the right to revoke your data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.or
    to assert, exercise or defend legal claims.

9. Automated decision on a case-by-case basis, including profiling

You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or similarly affect you in a similar manner. This does not apply if the decision

    is required for the conclusion or performance of a contract between you and the controller,
    is permissible on the basis of Union or Member State legislation to which the controller is subject, and that legislation contains adequate measures to safeguard your rights and freedoms and your legitimate interests, or
    with your express consent.

However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) lit. a or g and reasonable measures have been taken to protect the rights and freedoms and your legitimate interests.

With regard to the cases referred to in (1) and (3), the person responsible shall take appropriate measures to uphold the rights and freedoms and their legitimate interests, including at least the right to obtain the intervention of a person by the controller, to express his / her own position and heard on challenge of the decision.

10. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of the alleged infringement, if you believe that the processing of the personal data concerning you is against the DSGVO violates.

The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

11. Validity of this Privacy Policy

We reserve the right to change this Privacy Policy from time to time. The current version is available on our website. If a change significantly restricts the rights of registered users, we will notify them. In addition, the current retrievable privacy policy is valid for our website users.